Friday, July 26, 2019

Formal Analysis Assignment Essay Example | Topics and Well Written Essays - 750 words

Formal Analysis Assignment - Essay Example The art places Christ in a liminal state transforming from death to life. The picture depicted is much calm and motionless as the final moments described by the Scripture1. For an artist who painted modern paintings, religion appears as an odd space indeed for Manet’s artistic skills. The style in which he composed Christ and the angels (with a careful attention to detailed copying of costumes, models, and stage) in design relation to the other parts of the piece, it definitely sums up to a notion of admiration. By looking at the piece of the dead Christ, It is difficult to establish whether a controversial effect was Manet’s objective with the piece. The intent is obviously contentious, but the level of artistic amazement is unquestionably classic. A profound streak of color is used by Manet to thicken Jesus’s face. Closer to his forehead top, varying smudges of maroon represents the appearance of desiccated, scaly blood. Manet uses Harsh yellow hues to emphasize the tip of nose of Christ, the curves just beneath Christ’s eyebrows and the apples of his cheekbones, while his nose and sunken-in eyes sockets are depicted using darker hues. Christ’s mouth and eyes are half-open. The spread of shadow transversely on face results in his head appearing to recede in the background. The white shading of fabric covering up his lower body justly dominates the composition. On both sides of this imposing corpse of Christ, two women, costumed in bright, colorful clothes and unusual angels’ wings, appear to attend to the lifeless body. The angels’ colorful looks fail to overshadow the Christ’s body’s overwhelming grimness. Out of the combination of repugnance and beauty, pallor and color, a to tally comfortless Christ emerged. The artist is demonstrative in his pallet exploration, and there’s no mix up with the pathos created in the scene. The Dense folds of clothes that cover Christ’s body instill the artist’s mastery of

Thursday, July 25, 2019

Women in Culture in the 1930's-1940's VS Women in Culture Today Research Paper

Women in Culture in the 1930's-1940's VS Women in Culture Today - Research Paper Example The debates have hit the floor for some time regarding women in the past and women today. Moreover, social roles of women and girls are quite different from that of men. Workforce in early times was highly gender based which is somewhat contrary to today’s women. Today, women have much freedom and almost acquiring equal rights as men unlike in the early 1930’s. Women artist has been one of the outstanding and distinguishing activities between 1930’s – 1940’s and today. Female artists play central part in art industry, for instance textile arts and craft. In 1930’s, women artists encountered numerous challenges related to their success in art industry and these were gender based biases in the mainstream of fine art (Rosaldo, Lamphere & Bamberger, 1974). They faced challenges in training, travelling and trading of their work as well as recognition of their status in art industry. However late in 1940’s, feminist arts fought for their rig hts for them to be guaranteed the right to education and training in fine art. This impacted positively on women as they were allowed to train and acquire skills in fine industry. In the days of Great Depression (1930’s), a number of women made their own clothing. The time was so terrible that unemployment rate was very high. It was then that the fashion design made a step toward simpler lines reflecting the simpler lives of the people. Magazines displayed different kinds of clothing which customary middle women applauded (Loy, (2001). The fashions in the 1930’s were so appealing, attractive, feminine and absolutely gorgeous unlike today. The fashion took a stunning turn reflecting the austerity of the appalling economy. In the 1940’s, limited color highly characterized pictures and magazines unlike today as ink was expensive then (Rosaldo, Lamphere & Bamberger, 1974). Fashions illustrated in magazines revealed the clothing in sketch form instead of photographs. The gray outfit was a typical fashion design of 1932. Women empowerment and role assignment has taken a new picture today. This is mainly noted in factories and industries. For instance, Rosie the Riveter from the USA is highly recognized as a cultural icon. She represents the American women who worked in industries during the Second World War (Rosaldo, Lamphere & Bamberger, 1974). They took new jobs of men who were in the field of military. Rosie worked tirelessly to help the Americans who were taking part in war. During this time, women took over the male dominated trades though at the same they were required to return to their daily housework as soon as men in war came back home. Women were chiefly given the roles of housewives. They were asked to perform hard tasks which for them were hard to do. They opted to return to their traditional work basically to avoid such jobs and low payments (Loy, 2001). Rosie the Riveter finally died when her kidney failed to work after a plane ac cident. She had influenced American women to work in industries. It was evident that women proved it right that they could do and manage well the work that was mainly done by men. In 1942, the proportion of jobs acceptable to women increased tremendously. However, the payment terms of women were not favorable. Rosie had encouraged women to enter into workforce in large numbers, though women were discharged after the war to return to servicemen (Rosaldo, Lamphere & Bamberger, 1974). During the Second World War, women worked hard to take their positions. However after the wartime, they resumed domestic vocations and service work. Between 1930’

Wednesday, July 24, 2019

Critically analyse financial statemebt Essay Example | Topics and Well Written Essays - 250 words

Critically analyse financial statemebt - Essay Example c. Cash Flow - cash flows provides the business’ operating, investing, and financing cash flows over a specified period. It reconciles the changes on the cash on hand at end of a period with the beginning balance by including the income derive from non-cash revenue and expenses â€Å"by adjusting net income for non-cash revenues and expenses† (Tempte, 2005). d. Statement of Changes in Owners’ Equity – the change in owner’s equity happens when a business profits, its asset value changes and when its owners adds more capital or made withdrawals against the business (McGrann, 1998). Sole trader or single proprietorship is a business owned solely by an entrepreneur where owner assumes all responsibilities pertaining to the business and do not distinguish between the owner and the business. In effect, he or she also carries the whole burden of the business’s liability. In the event that loss occurs, the liability will affect and extend to the owner’s finances. With regard to its income statement, a sole trader has to pay tax on the business net profit and in the event that the net profit is over a certain threshold, the owner has to pay the Value Added Tax (VAT) of 17.5%. This VAT rate however has been decreased to 15% in consideration of the recent financial crisis. With regard to reporting for taxation purposes, a complete income statement and balance sheet should be submitted to HMRC. The owner is responsible for keeping all the expenses for a certain tax year. The financial statement of a sole trader is straightforward where accounts are simpler compared to limited companies where entries vary due to the complexity of the business. It involves deduction of expenses from sales to arrive at the taxable net profit or loss (which of course not taxable anymore because it is a loss). Limited companies are also called as Joint stock companies or partnership where owners or

Tuesday, July 23, 2019

Primus Sales Force Case Study Example | Topics and Well Written Essays - 1500 words

Primus Sales Force - Case Study Example If the researcher gets the questions wrong, chances are that the respondents will get it wrong too and this means that the credibility of the findings will be compromised (Babbie, 2001). In order to eradicate this problem, it is imperative that the questions are asked with utmost clarity and efficiency. The following is an analysis of the quality of the survey questions administered to the sales representatives and managers of Primus Financial Company. It will analyze the issues that pertain to phrasing, the extent to which the questions measure the impact on the attitudes and behaviors and the extent to which they are actionable. Phrasing of the survey questions is as important as the content of the question. The phrasing should enhance the respondent’s understanding (Crossman, 2014). Therefore, the question should be phrased in the simplest and clearest way possible. To that end, these questions did not err a bit. The questions are very simple, clear and objective. For example, question number 2, which asks whether the intranet portal provides useful information in helping the employee do their job. It is simple and straightforward. All the seven questions that were employed asked for one piece of information, using simple wording and avoiding technical jargon. But despite being simple, these questions are vague. For example, question 1 and 2 which ask whether the monthly sales magazines and the intranet portal provide ‘useful’ information to the employees which aids in the performance of their jobs. The term ‘useful’ is vague. Coupled by the fact that the scale method is us ed to rate the answers, it becomes subjective as what level is useful to one employee may not be useful to another. Also, the amount the sales representative may find useful may not be the same for a sales manager. There is therefore an element of vagueness and ambiguity which if not addressed will compromise the validity

Monday, July 22, 2019

The Foodservice Management Information System Essay Example for Free

The Foodservice Management Information System Essay The Foodservice Management Information System (FMIS V) sold by Genesistems, Inc. since 1980 on mini and super mini computers is now available on low cost personal computers and popular networks under FMIS V. According to Genesistems President Eric Muench, new programming languages have provided a method of allowing Genesistems proven FMIS system to operate with the same speed and flexibility on the new popular personal computers that was formerly available only on larger computers. This brings the cost of an automated solution for the foodservice operator down to a price that is affordable. The manager must be able to determine prices and schedules, make forecasts, perform an ongoing audit of inventory and other company assets, and monitor performance. More and more managers are turning to the computer to provide this information on a timely basis, he said. Traditionally, foodservice institutions have had weak in-house accounting systems based on tedious manual procedures, Muench continued. The result has been poor cost control. Food cost information is generally outdated before manual computations can even be completed. FMIS V solves these and other problems at a reasonable cost. FMIS V consists of the following modules: general ledger, accounts payable, payroll, bank reconciliation, inventory control, recipe control, sales analysis, and management report writing. Telecommunications input is available for certain cash registers. All modules are integrated and provide full accounting information automatically to the general ledger for up-to-date financial statements. The Foodservice Management Information System is available nationally from Genesistems, Inc. For more details on the Foodservice Management Information System, please contact us for more information. General Ledger The General Ledger module is the center of the accounting system. It is a powerful yet easy to use module that can accommodate a single unit restaurant as well as a large multiple unit operation. The General Ledger is automatically updated from all other modules being operated. Both 12 and 13 period accounting are supported. The Trial Balance Report and General Ledger Report provide the necessary documentation and audit trails required of a professional accounting system. Financial Statements can be designed to your specifications by you within the General Ledger module. The optional Management Report Writer gives you the added ability to print complex financial statements that consolidate or compare multiple time periods and units if necessary. Account budgets may be set up and used in forecasting and comparisons to actual activity. Accounts Payable The Accounts Payable module is designed to allow you to better manage your vendor invoices and payments. Inventory purchases that are entered will be automatically updated to the Inventory, Recipe, and Sales Analysis modules without any additional work. Invoices may be entered in summary, detail, or a combination of the two. By entering invoices, you are creating the capability of accumulating unpaid invoices easily at any time. A purchase history by vendor is also maintained, and check payment can be accomplished easily in a method that is convenient for your operation. This module lets you stay on top of your outstanding invoices so that invoices are never paid for twice. Payroll The Payroll module is designed for time entry, printing payroll checks, general ledger distribution and year-end W-2 forms. It can operate on a daily, weekly, bi-weekly, semi-monthly, or monthly basis with all input verified, copied, and employee records updated during the End-Pay-Period procedure. Other useful options are included such as payroll history inquiry, earnings summary report, employee payroll history, tip allocation, tip reporting and is integrated to the optional Federal Magnetic Media Reporting module. The module is easy to use due to its one-step nature. After set-up with a General Ledger file and initial data entry, payroll tracking becomes relatively easy. Time is entered, then the register is printed. If corrections are necessary, they can be made to the appropriate entries and the register re-printed. After everything balances, checks and reports are printed and then the pay period can be closed. This module is designed to operate in conjunction with other modules that may be installed. Programs are explained as if the General Ledger module were included. Information is transferred to all integrated modules as a function of the End-Pay-Period procedure or is transferred each month through the End-of-Month posting procedure. Bank Reconciliation The Bank Reconciliation module is used to manage your bank accounts. It is automatically updated as checks are written and deposits are entered. A simple method of canceling checks allows you to reconcile the account to the bank statement in very little time. Multiple bank accounts can be maintained simply and easily. A historical check register is maintained for up to five years for your review. Accurate, on demand financial statements tighten management control and eliminate monthly accounting fees. True, double entry accounting with forced balancing of entries eliminates costly posting errors. Comparisons of business units permit management to make intelligent analysis and take effective action. Reporting accommodates easy consolidation of multiple units or companies for corporate requirements. Simple invoice entry organizes and validates invoices for accuracy and automatically updates the Inventory module if necessary. Accounts Payable Cash Requirements Report provides immediate access to a list of currently due invoices and the total cash required. Controlled payment of Accounts Payable invoices eliminates duplicate payments, conserves cash, and accrues interest. Selection and printing of Accounts Payable computer checks saves time and eliminates errors. Bank Reconciliation provides an easy way to control and reconcile any bank accounts. Inventory Control The Inventory Control module is designed to allow you a fast and easy way to keep track of your inventory. You are able to track what you have purchased and what prices you are paying from various suppliers for any length of time. In-house batch production items can be processed along with multiple location transfers. Inventory is first categorized into major classifications that you choose such as meat, dairy and produce. Inventory can be kept on a perpetual basis by entering your purchases for those items and taking a physical count monthly or as frequently as desired to get your actual usage on each item. Inventory may also be kept on a periodic basis which does not require entering all your purchases. The periodic method allows for entry of a physical count and last cost at any point in time and will automatically extend the inventory for you. Both methods provide inventory count sheets by specific storage location and fast inventory count entry methods. The two methods can also be combined to allow detailed control of high cost items and less detailed control of less significant items. Recipe Control The Recipe Control module works hand in hand with the Inventory Control module. It provides you with an organized method of entering your recipes. You can take advantage of the ability to monitor your costs at all times before cost increases erode your profit margins. Unlimited levels of sub-recipes can be maintained very easily. Recipes can include a plate cost for items that you may not want to set up. Recipes can be costed in seconds at Last Cost or Average Cost and can be printed or displayed on the screen. Each recipe can also have detailed preparation instructions set up for use as a training manual. Quick, accurate food and beverage cost percentages can spot increasing costs before it is too late. What If capability for quick, profitable decisions on effect of price and cost changes to a menu or individual item. Easy, timely, accurate trend information on profit margins and popularity of menu items. Regular variance reporting on Actual versus Potential Inventory Usage flags items to watch for excessive use. Prompt, accurate comparisons of multi-unit sales for better management analysis and decisions. Server analysis tells you who is and who isnt selling items such as specials and desserts. Usage, waste and pilferage information is available at any time for management corrective action to maximize profits. Inventory Use and Purchase History allows more accurate inventory planning. Provides a clear, precise way of standardizing recipes for easier employee use. Inventory transfers between multiple units are tracked for proper allocation of charges and better management relations. Inventory Production allows the tracking of in-house prep items to show actual inventory usage and real costs. Friendly, flexible set up allows you to track only information you need and not data that you dont care about. Sales Analysis The Sales Analysis module completes the operations triangle. Both Inventory and Recipe Control are related heavily to Sales Analysis. Menu items are set up and defined at this point. A menu item can refer to a recipe or directly to an inventory item. Daily sales can be entered manually or transferred from a point of sale device if one is available. Sales history is maintained on a daily basis for any number of years. Entering your sales will generate your potential or optimal use of each inventory item and will give you an actual versus potential usage variance. Sales trends can be tracked in a wide variety of methods using the Management Report Writer. Sales Analysis gives you the capability to stay on top of your margins and control them before they can hurt you. Management Report Writing The Report Writer module allows the creation of custom reports wanted by individual companies. The flexibility and adaptability of this module allows for seemingly unlimited variations of report types. This module is limited only by your imagination. Thirty-six columns are available for mathematical and statistical computations (only limited by your printers capability). Data to be printed on these reports can be drawn from a variety of sources. The most common source is General Ledger and the Report Writer is particularly suited to producing complex financial statements. Reports can also be produced based on data from Sales Analysis or from the Statistics section of the Management Report Writer.

Nick Carraway Essay Example for Free

Nick Carraway Essay Nick Carraway, the narrator and important character in the novel The Great Gatsby by F. Scott Fitzgerald, is deeply characterized through what he says, thinks, and is seen as by others. Many different perspectives of Nick are evident throughout the novel. He is judged and characterized by himself, his friends, and other strangers that he meets in the novel. Fitzgerald uses more dialogue to characterize Nick than other mediums. In the beginning of the book, on the first page, Nick himself declares that he is the narrator of the book. He states that he is â€Å"inclined to reserve all judgements† (Fitzgerald 1) because he has had many advantages which the average person would not have had. This is the first bit of character that we see developed in Nick’s character. He is not quick to judge people simply because he knows that if he was, he would be trying to understand a life which has not been a part of him. It could also mean that Nick is conscious of what other people tell him, because his father told him â€Å"Whenever you feel like criticizing anyone, just remember that all the people in this world havent had the advantages that youve had† (Fitzgerald 1). Clearly, Nick is an observant person based on the fact that the novel is narrated in such great detail by him. â€Å"Every friday five crates of lemons and oranges arrived from a fruiterer in New Yorkevery Monday these same oranges and lemons left his back door in a pyramid of pulpless halves† (Fitzgerald 39). Nick is super observant, as observations just as detailed as that are told on most every page in the novel. Nick is not always as forgiving and understanding as he claims in the beginning of the novel, however. There are times, although only a few, when Nick is judgemental towards others. One quote stands out as a popular, recognizable line that Nick says on page 160. â€Å"‘Theyre a rotten crowd,’ I shouted across the lawn. ‘Youre worth the whole damn bunch put together’† (Fitzgerald 160). This quote is an indirect insult and criticism toward the neighbors and residents who attended a party at Gatsby’s house. He shouts this to Gatsby after talking about Gatsby’s past and how he ended up where he is now. Nick can be characterized in that quote as being either extremely appreciative of Gatsby or being extremely judgemental of the crowd at the party. Likely both, Nick is going against what he said about himself in the beginning of the novel, which also says that he sometimes makes false statements. Fitzgerald also uses physical descriptions to characterize Nick. â€Å"Dressed up in white flannels I went over to his lawn† (Fitzgerald 41). Although not much is described, only his clothes that night, we can still see character development within that description. The fact that he’s wearing simple, white flannels, although fancy and expensive, are also very neutral and humble. Even though West Egg is considered to be â€Å"New Money†, Nick is more observant and in the background. It seems as though he would rather watch something than be watched by something. He could have worn flagrant colors and flaunted himself, but he chose to do the opposite. Another somewhat physical description of Nick is that he’s not a city-born character. He was born in Minnesota, not New York, and because of this, it could be implied that he grew up in a simpler place, where it did not matter what you wore or looked like. This can be considered while characterizing Nick’s physical traits. Fitzgerald exemplifies Nick’s characteristics in multiple ways throughout the novel. The evidence Fitzgerald provides for the reader is clearly given and shows how Nick is not always what he wishes he could be from a personality standpoint. What Fitzgerald did to show the different sides of Nick’s character is a major reason he is considered among the top American novelists; and The Great Gatsby is by far his best work.

Sunday, July 21, 2019

Communication Strategies for Therapeutic Relationships

Communication Strategies for Therapeutic Relationships This reflective essay aims to refresh critique and develop existing knowledge and understanding of communication techniques and how these transferable skills and approaches can build therapeutic relationships with a patient that lies within the scope of professional boundaries. This essay identifies in a role play video clip the different approaches to building therapeutic relationships and traces the barriers that prevent the nurses from engaging in such a relationship. In addition to the above, it offers an analysis of both vignettes critically reflecting on their therapeutic skills and approaches. It will draw in on my own personal experience from clinical practice and the skills developed with the assistance of Bortons reflective model. It is indispensable that nurses caring for children, adolescents, adults and their families develop and maintain effective communication techniques as it makes it central to the provision of compassionate, trusting and collaborative therapeutic relationships. Reflecting and critiquing can be viewed as an in-depth examination reviewing an experience so each stage can be described, explored, assessed and be accordingly used to inform and change future practice. Evaluating the main communication skills and approaches to building therapeutic relationships identified in the video, it is clear to distinguish between who is a good nurse and who is not. The nurses in the video should serve as client advocates and as part of an interdisciplinary team whose members may have different ideas about priorities of care. The techniques used by the first nurse were poor and her approach created a stressful relationship between nurse and patient. In the beginning, the nurse doesnt offer any form of re cognition which is easy to criticize as acknowledging the patient and indicating awareness of change would have shown that the nurse saw Mrs. Miller as an individual. Giving information such as Hello, My name is can build trust which is key in later on forming a therapeutic relationship and building a better rapport. Mrs. Miller was really uncomfortable as she was left unattended too all night. The nurse exhibited non- accepting gestures such as rolling her eyes and not maintaining eye contact. Non-accepting gestures can create barriers between nurse and patient as it can imply to them that the nurse does not have a genuine interest in their requests and make them feel like the nurse is rejecting not only their communication but also themselves. If she had expressed an accepting gesture towards Mrs. Miller it would have conveyed that the nurse recognised and empathised with her whilst simultaneously following the train of thought. Examples of this include head nodding, eye contact, and non-judgemental facial expressions. A critical component in therapeutic nursing is active listening. The nurse does not fulfill this useful technique as she and the patient seem to continuously talk over each other. When actively listening, a nurse can hear and understand what the patient is saying, which more impo rtantly allows for the proper interpretation and translation of what the patients expressing. Silence can enable this as it allows for the patient to focus on the issues that are of most importance and it encourages the person to put thoughts and feeling into words only if the nurse is listening passively and attentively. A client and nurse relationship can be characterised as a partnership where both work together to improve the patient health status and fulfil purposeful objectives where they agree about the nature of the problem, develop and implement a plan designed to reach the objectives which in this case is a comfort and pain relief. Reflecting on the dos and donts in the video, the nurse shouldnt have procrastinated the patients reasonable request. As a nurse, she didnt offer herself to help or seem interested in what the person thought. A positive outcome in developing their relationship could have occurred if she had offered her full attention, interest, and desire to understand, without demanding anything from Mrs. Miller, leaving the offer unconditional. When Mrs. Miller expressed I didnt sleep all night and I kept buzzing the buzzer and the nurse would not come in, the nurse didnt refrain from showing a negative response as she immediately crossed her arms and said, Well youre not the on ly patient I have today. This is a very defensive and judgemental gesture. Research shows that being defensive prevents the patient from expressing their true concerns and it is a failure in considering the patients feelings whilst also making them feel as if they need to defend a position, all while the nurse is just protecting herself from weakness. A therapeutic connection between the nurse and Mrs. Miller in the first vignette did not form as the development of their relationship for the nurse proved a challenge and it seemed she does not have the skills to cope with difficult reactions from her patients. Each experience linking nurse and patient whether short or extended is an opportunity for healing. Evaluating the second episode for different therapeutic techniques and communication barriers, it was straightforward to highlight the experiences and interactions that enhanced the development of this nurse and Mrs. Millers relationship. In the beginning of the vignette, the nurse acknowledged the patient by giving recognition i.e. Mrs. Miller, you were resting. I didnt want to disturb you. You can see that respect for this nurse is crucial to the care and quality of a patients experience, where each component of the person is recognised and valued. Almost immediately the nurse sits down offering herself and giving her presence, interest, and desire to understand. The nurse actively listens to Mrs. Miller and indicates an accepting response without inserting her own values or judgements. Listening is a difficult skill as it requires you to eliminate any external noise and focus your at tention on all the verbal and non-verbal messages. Mrs. Miller states how she has a biopsy procedure to get done and the nurse effectively plays the role of a functioning resource person by making the information available to her which increased her knowledge of the biopsy procedure and prepared her for what to expect, i.e. They will put you to sleep with anaesthesia. This seemed to enhance the wholeness and wellbeing of Mrs. Miller and facilitate in building trust between nurse and patient. Feeling as if she has someone to confide in, Mrs. Miller described an experience she had with a nurse on the night shift as rude and awful and when she would come in, she would just stick her head in and leave. The nurse passively listens, a skill which involves being present non-verbally, maintaining eye contact whilst head nodding and then she actively listens by reflecting and directing questions back to Mrs. Miller by restating what she had said so you felt like you werent cared for?. This a pproach conveys to Mrs. Miller that the nurse has listened and understood what the clients basic message was whilst also allowing for her to get a clearer idea of what she has said. After Mrs. Miller revealed her ordeal in the hospital during the night, the nurse showed compassion towards her by placing her hand on hers and expressed her sincerest apologies, I am so sorry that happened to you. A critical component of therapeutic nursing and communication is the act of touch. The laying on of hands and touch can demonstrate care and empathy but it is also central to the idea of healing. The nurses use of various therapeutic and communication approaches to help Mrs. Miller express her ideas and feelings in a way that demonstrates respect and acceptance enabled the development of a therapeutic relationship between nurse and patient, which was solely influenced in a positive way by their interactions. It is easy to say that from the video even brief encounters like this one can be therapeutic. Patients can act out when stressed about upcoming procedures or if they are in pain but it requires a mature and patient nurse to transfer their skills and knowledge with the therapeutic use of ones self to respond in healing ways in less than ideal situations. My clinical nursing practice experience in Parklands care home provided me with the opportunity to work with real patients, experience a nursing home environment which I may now pursue once I have earned my degree and it offered me the chance to learn how to work with fellow nurses and other members of the healthcare team, but most importantly it presented me with numerous moments to deliver individualised and holistic care by the use of therapeutic touch. Below there will be subheadings based on Bortons 1970s Reflective framework, where I have critically reviewed on how I developed the use of therapeutic touch in my placement. What? : What I have learned is that there is a required need for other alternatives to pharmacological therapy among older adults with dementia due to their harmful side effects. The therapeutic use of touch offers a non-pharmacological treatment which can decrease behavioural symptoms such as restlessness. What surprised me was how the use of touch can provide a healing effect and make the residents feel my caring nature and what I hoped for at Parklands was for the residents to believe that I took into consideration all of their needs. So what? : So, the important message I have gained an understanding in during my experience is that touch is a nursing intervention and so, what I have learned is that residents were more responsive to a good listener, touch and a reassuring word as it communicated to them that I cared, especially as the therapeutic use of touch affectionately transmits warmth. So, what I need to know more about is that with touch there has to be acceptability and that may vary from person to person as I have to take into consideration their culture and background. Experience in completing more clinical practices will develop my self-awareness. Before I used to believe touch was an invasion of privacy and could be interpreted wrongly as sexual to the resident. So, the ideas of what I had previously thought about touch have changed as it can facilitate comfort and healing. Now what? : Now what I can do with my new perception is connect with my patients by offering myself with a simple application of touch which portrays a genuine interest. Experience will be beneficial as I will be enhancing my self-awareness and knowledge base around the use of therapeutic touch and this will give me confidence when interacting with members of a multidisciplinary team and patients themselves. Reviewing both vignettes showed how each experience we have with our patients can be healing and helpful but also harmful and unfeeling. Mastering the skills required for developing a therapeutic relationship is a lifelong process assisted by reflection which can be viewed as an impersonal scrutiny and valued judgement of your work or anothers using an objective approach which is to highlight you or your colleagues strengths and weaknesses. When engaging a therapeutic relationship and effectively using the different approaches and techniques such as touch, active listening, and recognition you can help your patient achieve harmony, peace of mind, body, and spirit.